Frequently Asked Questions
1) What type of equipment do I need to take an online course?
All you need is a multimedia enabled computer and an Internet connection. Multimedia-rich courses may require a more powerful computer to display movies and run interactive simulations. Furthermore, a broadband connection such as a T1 or cable/dsl home connection is recommended, as the multimedia portions of the site may be prohibitively slow over a dial-up connection. 2) Which browser should I use?
This site has been designed using Internet Explorer 5.5 as the base browser. We strive to maintain compatibility between IE and Netscape, but with the multitude of available browsers, we can't test them all. If you stick with IE or Netscape, you will be fine. However, IE does allow more flexibility of features, allowing a more emersive experience, so if you will make your decision strictly on our recommendation, we recommend Internet Explorer. 3) Are your courses interactive?
Yes, however, the courses are interactive to varying degrees. Some courses such as softskill training (how to be a good leader, how to deal with offensive workmates, etc.) do not make sense to be interactive. On the other hand, some courses (such as courses about server software) will be almost entirely interactive. This is how we enable you to learn the latest, greatest, and most expensive software without having the software installed on your home computer. 4) Can I update my student information after I enroll?
Yes, you can edit your home address, telephone number, and other personal information by clicking the button in the top right that pops up the message saying "Configure Your Personal Settings."
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